E-commerce & Marketplaces
Seller verification, GSTIN checks, buyer fraud signals, returns intelligence, and DPDP-compliant data flows — Tenacio for India's e-commerce and marketplace platforms.
One platform. Every capability
your team needs.
Seller KYB, GSTIN & Bank Verification
GSTIN status, GST return analysis, PAN linkage, and bank account verification for marketplace seller onboarding. UPI handle validation at checkout prevents payment failures.
Real-Time Checkout Identity Signals
Sub-second identity and device risk signals for BNPL and checkout flows. Liveness check and fraud screening before payment approval — without adding friction.
Buyer Fraud & Returns Intelligence
AI signals identify serial returners, payment fraud rings, and account takeover attempts. Device fingerprinting and behavioural biometrics reduce fraudulent orders by 40%.
Seller CLV & Creditworthiness for BNPL
Alternate data signals assess seller creditworthiness for embedded working capital products — without bureau history for young marketplace sellers.
COD vs. Prepaid Checkout Decisioning
Score each buyer's Return-to-Origin risk in real time at checkout — combining signals across delivery networks, cross-platform order behaviour, number and email account vintage, and address-level affluence and risk. Nudge only the highest-risk COD orders toward prepaid, cutting RTO-driven forward and reverse logistics losses by up to 60%.
Buyer Data Consent & DPDP Compliance
Purpose-specific consent for purchase history analysis, personalisation, and marketing. DSAR workflows handle deletion requests within DPDP 2023 timelines.
Marketplace Vendor Risk Monitoring
Monitor logistics partners, payment processors, and analytics vendors for data breaches. Automated risk alerts prevent vendor incidents from becoming your platform's compliance liability.
Stop guessing at checkout.
Cut RTO losses by up to 60%.
| Without RTO Scoring | With Sense RTO Scoring | |
|---|---|---|
| Checkout decisioning | Blanket COD, or blanket block | Risk-based, order by order |
| RTO rate on COD orders | Full baseline exposure | Up to 60% lower |
| Forward shipping spend wasted on RTOs | Paid on every COD order | Cut in line with fewer RTOs |
| Reverse logistics & restocking cost | Full exposure on every return | Falls as RTOs fall |
| Genuine buyers | Treated same as risky ones | Unaffected — still get COD |
Heard from the people
who run these businesses
"Seller onboarding went from 72 hours to 18. GSTIN check, PAN linkage, and bank verification all happen in one call now. The seller drop-off rate fell by 29%."
"Sense flagged a returns fraud ring operating across 23 buyer accounts before we took any losses. The behaviour pattern analysis was something we couldn't have caught manually."
"DPDP compliance for a platform our size — with 40+ analytics and logistics vendors — felt impossible. Shield gave us a vendor risk dashboard and consent framework in 4 weeks."